Frequently Asked Questions
Everything you need to know about shopping with Lisa Says Gah.
When will my order ship?
Most orders are processed within 1-3 business days. Once your package is on its way, you will receive a confirmation email with tracking information.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale cannot be returned or exchanged.
Do you ship internationally?
Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
How do I know which size to choose?
Since we curate a variety of independent designers, sizing can vary. We provide a specific size guide on each product page and recommend checking the 'Fit Notes' for detailed measurements.
Are your products sustainably made?
We prioritize working with designers who value ethical production and sustainable practices. Many of our pieces are made in small batches or produced locally in San Francisco and Los Angeles.
Can I cancel or modify my order?
Once an order is placed, we move quickly to process it. Please email our support team immediately, and we will do our best to accommodate changes if the order hasn't already been fulfilled.